Employee Assistance Program
The Employee Assistance Programme (EAP) counselling is a workplace wellbeing service that provides confidential support for staff facing personal or work-related issues. It gives staff access to face-to-face counselling, short-term counselling, and early intervention techniques that protect both their mental and physical health. By offering an employee assistance programme, employers invest in healthier staff and a stronger, more productive workforce.
Our employee assistance programme in Glasgow supports local businesses of all sizes. Whether your team needs immediate counselling sessions or preventative support, an employee counselling service ensures they never have to struggle alone.
Discover our EAP counselling services and give your staff confidential support from day one.
Employee Assistance Programme & Why It Matters
Many employers provide private health insurance as part of their employee benefits package, and you may have already been offered an Employee Assistance Program as part of your policy. On paper, it appears to be a helpful benefit. However, employee health insurance services are often limited and do not always match the needs of every business.
Major insurers design their services in line with your annual premium, which can make it difficult for you to tailor the support you receive to suit the needs of your staff and your business. Their support is often provided via a telephone helpline answered in a call centre, and not by a fully qualified counsellor who can build trust. While this can provide short-term counselling support, it doesn’t offer the same continuity of care.
Most health insurance policies include a set number of therapy sessions. However, if your staff need further support when those sessions end, they’ll often need to find a new therapist, disrupting their progress in mental well-being. In contrast, an employee assistance programme service that offers structured counselling or face-to-face counselling with the same therapist provides consistency and better outcomes.
Think of an employee assistance programme as a safety net for your workforce:
- It catches staff when stress, anxiety, or personal problems begin to weigh them down.
- It provides a safe and confidential space to talk and strengthen mental well-being.
- It offers access to practical strategies and other support services that help maintain a healthy work-life balance.
We know the need is urgent. 79% of British employees experience work-related stress. This figure has increased by 20% since 2018. Employee assistance counselling demonstrates how services such as financial guidance, temporary counselling, and easy access to support can improve job satisfaction, promote well-being, and sustain a productive team.
Protect your team from rising stress levels.
Book an initial assessment for your employee assistance programme today.
Why Businesses Need an Employee Assistance Programme
Work-related stress is at an all-time high. It affects concentration levels, sleep patterns, productivity, and even physical health. When staff struggle, companies struggle too. Absenteeism rises, mistakes become more frequent, and morale drops. Over time, this creates a culture of burnout rather than balance.
An employee assistance programme (EAP) helps to break this cycle. By offering support services early, you look after your staff and protect your business. Think of it as routine maintenance: just as you service a car to prevent breakdowns, you provide preventative support to keep your workforce running smoothly.
How Our EAP Counselling Service Works
We believe support should be simple, clear, and accessible. That is why our confidential work therapy services are structured to guide staff step by step.
1. Free 15-Minute Telephone Consultation
Every staff member begins with a confidential call. This allows us to understand their concerns and explain how the service works.
2. Initial Assessment
The first session is an initial evaluation, during which we listen to the employee’s story, explore what they are experiencing, and agree on long-term goals.
3. Personalised Treatment Plan
Based on the assessment, we create a treatment plan tailored to the individual’s needs. This may include short-term counselling or longer-term therapy to assist with ongoing concerns.
4. Counselling Sessions
Employees meet with the same therapist each time, either face to face at our Glasgow or East Kilbride clinics, or online. This continuity fosters trust and helps employees make lasting progress.
5. Ongoing Support
Once funded appointments end, employees can choose to continue privately, avoiding disruption to their care.
This clear process uses proven therapeutic approaches to support employees at every stage. It ensures they feel understood, while giving employers confidence that each step adds real value.
Make support simple and accessible.
Contact us today to set up your employee assistance programme.
What Is Included in Our EAP Services?
Every organisation is different, which is why our Employee Assistance Programme (EAP) is designed to be flexible. From structured therapy to practical support services, we offer a range of options that offer staff the right help at the right time.
Counselling Services for Employees
Our employee assistance counselling services cover a wide range of needs, including:
- Critical incident stress management after traumatic events
- Training services for managers and teams to strengthen work resilience
- Preventative support to help staff stay well before issues escalate
- Employee support services such as CBT therapy and psychotherapy
- Confidential therapy for employees that can continue beyond funded sessions
Benefits for Your Organisation
The benefits of an EAP are both human and practical:
- Improved health and well-being across your staff
- Staff benefits that strengthen retention and recruitment
- Reduced absenteeism and created a more productive workforce
- Unlimited access options that fit the needs of your company
- Professional guidance from experienced therapists
Imagine a staff member struggling with financial worries. Without support, their stress may spill into their work, leading to errors or conflict. In the last year alone, stress, depression, and anxiety affected the lives of more than 776,000 workers in the UK. Together, these struggles led to 16.4 million lost workdays, a reminder that so many of us are carrying more than we let on.
With an EAP, they can access financial guidance and therapy appointments that help them regain control. The result? A calmer, more focused staff who feels valued and cared for.
Choose an EAP provider that supports both people and performance.
Call us today to design a programme that fits your business.
The Importance of Early Intervention
One of the key strengths of an EAP service is preventative care. Instead of waiting for problems to become overwhelming, staff can access help at the first sign of difficulty.
It is like catching a leak in your roof. If you repair it quickly, you avoid costly damage later. If ignored, it spreads and affects everything underneath. Early support works in the same way; small challenges are addressed before they become major issues that harm both the employee and the business.
At The Talking Rooms, we encourage staff to use the service as soon as they feel they are struggling with heavy thoughts and emotions. No problem is too small. Every conversation is a step toward better mental health and well-being, making a stronger team.
FAQs About Employee Assistance Programme
Here are some of the most common questions employers and employees ask about the Employee Assistance Programme (EAP).
Employee assistance supports both personal and work-related issues. This includes anxiety, depression, grief, relationship concerns, financial worries, burnout, and workplace conflict. These are personal issues staff should not have to face alone.
The number of sessions is agreed with the employer. Employees who require additional support can continue to work privately with the same therapist.
By addressing personal problems early, employees stay focused, reduce stress, and maintain productivity. This leads to better job performance and a healthier, more engaged workforce.
Give your staff confidential access to counselling for employees.
Arrange your free 15-minute consultation today.
Why Choose The Talking Rooms as Your EAP Provider
Since 2019, The Talking Rooms has supported more than 5,000 clients across Glasgow and East Kilbride. Our EAP counselling providers and therapists are accredited to governing bodies such as BABCP, BACP, and COSCA. All therapists work to the highest professional standards and are supervised by experienced clinicians.
We also pride ourselves on accessibility. Unlike many providers, we aim to see employees within five days of referral. This means help is available quickly, without the frustration of long waiting lists.
Most importantly, we offer a compassionate, personal service. Employees are never passed to a helpline. They meet with real people, in real conversations, designed to bring lasting change.
As one of the trusted EAP program providers in Glasgow, we combine compassion with clinical excellence to deliver care that makes a difference.
At The Talking Rooms, talking really does change everything.
Partner with us today and give your workforce the support they deserve.
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